Refund And Return Policy
Return

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Special orders placed with LoveTac's printing services are non-returnable. To complete your return, we require a receipt or proof of purchase.

Please mail packages to:

LOVETAC® c/o iSee LLC 2350 Broadway New York, NY 10024 (201) 855-6513

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit minus the cost of initial shipping will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at service@lovetac.com. Exchanges (if applicable) We take great care to inspect every LoveTac by hand before sending it out. However, in the rare event of damage, we will replace defective or damaged items on a case by case basis. If you need to exchange it for the same item, send us an email at service@lovetac.com and send your item to:

LOVETAC®
c/o iSee LLC
2350 Broadway
New York, NY 10024
(201) 855-6513

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he or she will find out about your return.

Shipping

To return your product, you should mail your product to:

LOVETAC®
c/o iSee LLC
2350 Broadway
New York, NY 10024
(201) 855-6513

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.